May - June Monthly Update 2019
almost 5 years ago
– Sat, Jun 29, 2019 at 08:45:22 PM
Hi Kickstarter Family,
We are back to share what we have been doing the last month and a half! First of all, we finished building injection molds and engineering prototype units. It’s a huge victory and validation of all design files.
We are undergoing a robust engineering prototype units testing phase. Furthermore, Tom fixed two major iOS bugs: huge data consumption and phone battery consumption.
ACTION REQUIRED: Please fill out your device survey ASAP. You should have already received the device survey to your Kickstarter/Indiegogo email address (same as your backerkit survey email address) from [email protected].
Production Progresses
Here are the newest produced Mu tags along with Mu chargers, Mu fobs, and Mu holders. Mu tag is truly the world’s smallest loss prevention tag on the market, and it weighs only 3 grams!
The final product which you will receive will be even better than what you see here. We found a few very small improvements needed on the Mu tag UV oil paint and the logo paint. We are working with our vendors to solve those issues.
Our Mu tag and Mu charger’s bluetooth functionality and charging functionality have been tested respectively. During our engineering prototypes reliability testing phase, we gave this list requirements to our manufacturer.
Here are a few pictures of the assembly process.
Despite of the UV oil paint issue on Mu tags, we are still confident that all of you guys will receive the Mu tag in August at your home regardless of your location or nationality.
Once we finish the engineering prototype testing phase, we will enter the final engineering prototype phase based errors discovered during the engineering prototype testing phase.
Fulfillment Process
In order to avoid the international shipment issue which we faced with our previous fulfillment partner and any potential fulfillment issues, we decided to do the pick and place, print the shipping labels by ourselves for all our crowdfunding orders. Then, we will ship out through USPS network to around the world. We will mark the package as reward/samples, no commercial/resale value to avoid any potential tax/duty charges for our international backers.
ACTION REQUIRED - Device Survey
Please watch out for an email from [email protected]. Within the email, you need to fill out a 30-second survey on Google form. Please only fill out the survey once!
We still have many backers who doesn't have any charging device in their orders, no Mu charger or Mu hub. As we mentioned in our previous update, we provided $5 credit for those to buy a new Mu charger through their Backerkit Survey. For anyone has a Mu hub in their pledge, he/she will receive a free Mu charger.
Furthermore, we had already emailed to all those backers a personal email to remind them to add a charging device into their orders.
How To Update My Shipping Address?
To update your address, go back to your BackerKit survey by inputting your Kickstarter email here. If you are not able to update the address through the link above, or need any additional help, please email us at [email protected] for the fastest response.
WARNING:
We still have 112 backers who didn't fill out their shipping addresses through Backerkit Survey. If we don't have your shipping addresses, we can't ship out the rewards to you. Please fill the shipping address by inputting your Kickstarter email here: https://informu.backerkit.com/.